The course will enable you to use whole system thinking and strategic thinking to make you a smarter and more informed leader or member of your organization.

The purpose of this program isn’t to teach general theories of leadership but rather to give you specific tools or practices to build a strong team and increase the engagement and commitment of your employees. You’ll find the practices I teach to be concrete and doable and not theoretical.

This course will give you skills to successfully resolve disagreements and turn conflict into productive dialogue so that you can not only solve your shared problems but also experience enjoyable connections with others. Conflict, at least disagreement, is an inevitable part of life. We know this. We come from different backgrounds, have distinct personalities, perspectives, needs, values, roles, goals, and priorities, all of which set us up to experience disagreements if not outright conflict.

By enrolling in this course, you’ll learn the art and power of deep listening. As you listen deeply, you create a climate of respect based on non-judgment and receptivity that allows others to express themselves fully. You make it safe for them to express not only surface opinions but also their deeper feelings and needs as well as find their inner experience and wisdom.

Developing the confidence and ability to speak respectfully, candidly & yet firmly to poor performing people is a necessary skill for any leader, supervisor or manager & a necessary ingredient for building a great organization.