Empowering people to make strengthening choices
I want to suggest that there is power in a soft answer. By soft answer I mean a soft response to some sort of provocation, or at least what feels to you like a provocation. I don’t mean, necessarily, that someone is deliberately inciting or goading you into reacting. Although it may mean that, I’m […]
My purpose is to make it easier for you to resolve conflict by teaching you a structure and process for initiating and navigating sensitive conversations successfully. I’m going to teach you a four-phase process for resolving conflict, which I’ve gleaned from my years of professional experience.
