Hurray for 2021! Most people are so happy to put 2020 in the rear view mirror. And yet, what’s going to make 2021 better? If you’re like me, you’re hoping circumstances will be different–that the vaccine will help us get a handle on the pandemic, that kids will be back in school, that unemployment will […]
In a previous article, I introduced a four-phase process for resolving conflict in marriage and other relationships. Here is a quick review of those phases. The first phase is preparation in which you put yourself in the mental state to step up to conflict in a helpful way. Phase two is invitation in which you […]
We are quickly moving into “the most wonderful time of the year.” And yet, I dare say that many of us are feeling angst and trepidation as the holidays approach. For some, it’s the sorrow of being alone and separated from family members and friends due to the covid pandemic. Whether due to government […]
In my last post, I talked about the “how” of listening and gave you a set of seven guidelines to become a better listener. Now I want to point to a special case of listening. How do you support someone who is grieving? What do you say or do when someone is going through grief […]
If you’ve been with me the last several weeks, you know I’m writing about the importance and power of listening. Now I want to talk about how to improve listening skills. I use the word “skill” because listening is something we can practice and develop. But, truthfully, I’m not sure “skill” is the best word […]
I’ve been posting a lot about listening recently. This is because I believe your success, in any role, depends so much on your ability to listen. There is not a communication skill more important to building good relationships and solving problems than learning how to actively listen and really hear what others are saying. And […]
I remember walking home from school one afternoon aware of a looming confrontation between the United States and Soviet Union over the placement of nuclear missiles on the Island of Cuba. President John Kennedy and inner circle had pondered America’s response to the Soviet’s intent and decided to meet the challenge with a military blockade […]
Active listening serves many purposes. It is how we connect and enjoy others. It is a means to share information for making decisions and solving problems. It’s how we build unity and trust and strengthen our relationships. It’s a way of increasing motivation and personal empowerment. It’s also a way to promote deeper personal growth. […]
Resistance is common, whether at home or work. You propose an idea and someone pushes back. It’s a good idea, even in their best self-interest and yet they resist. It’s easy to get frustrated and end up entangled in a power struggle that demoralizes everyone and harms the relationship. So, what do you do? Here’s […]
In a past article, I suggested that listening is at the heart of all healthy relationships, whether at home or on the job. In this article, I want to illustrate the power of listening at work. Here’s a story for you. From excitement to endurance Mitchell worked for a large manufacturing company for 18 years. […]
