In a past article, I suggested that listening is at the heart of all healthy relationships, whether at home or on the job. In this article, I want to illustrate the power of listening at work. Here’s a story for you. From excitement to endurance Mitchell worked for a large manufacturing company for 18 years. […]

In my transition from practicing psychology to full-time consulting, I was asked to serve as a director of Human Resources for a 2000-person electronics firm in the Pacific Northwest. My initial reaction was “No. I have no training in HR and am not qualified.” However, after some back and forth with the company president, I […]