goodwill

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Building Goodwill: A Crucial Relationship Skill

Building Goodwill: A Crucial Relationship Skill

I think of goodwill as an attitude which is friendly, kind, benevolent, helpful, or cooperative. Someone expressing goodwill radiates not only friendliness but openness and trust towards others as opposed to hostility and annoyance. Take just a moment to consider someone you know who comes from goodwill. Those in their presence feel seen and valued, […]

By Roger K. Allen, Ph.D.

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A Lesson in Goodwill from a Doorman

A Lesson in Goodwill from a Doorman

A Warm Greeting I call a recent business trip to Puerto Rico. As customary during many of my visits to the beautiful city of San Juan, I was staying at the Beach Club and Waterfront Hotel. Prior to beginning my first workday, I took a seat in the hotel’s small restaurant for a quick breakfast.  […]

By Roger K. Allen, Ph.D.

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