In a past article, I suggested that listening is at the heart of all healthy relationships, whether at home or on the job. In this article, I want to illustrate the power of listening at work. Here’s a story for you. From excitement to endurance Mitchell worked for a large manufacturing company for 18 years. […]

I recently read an analogy about love written by Don Luis Miguel called the magical kitchen. I want to share and also expand on his analogy in my post today. It’s about opening your heart to the love inside. The Magical Kitchen Imagine that you have a magical kitchen. You have any food you want […]

Hi my friend, I have just launched my new course entitled “Leadership to Engage Hearts and Minds: 17 Tools to Improve Your Team Management and Build Employee Engagement.” As a thank you to my email subscribers, I’m offering the course to you free (full price $99) if you enroll in the next three days. The course […]

Research tells us that 70-80% of leaders spend a good deal of their time in a reactive mode. You probably know what I mean. They’re down in the weeds, sometimes fighting fires or dealing with the crisis of the moment or handling day-to-day issues to keep an organization running smoothly. And, I get that some […]

Hi my friend, We are feeling stressed. So are our loved ones. Can we lovingly support each other as we ride out this corona virus crisis together? Particularly since we are spending so much time together in our homes? There are many ways to support each other. One way is to be attuned and offer […]

Hi my friend, A mother came to me a few weeks back about her rebellious son who is lying, refusing to spend time with the family, and retreating to his bedroom. She wanted to know what she and her husband should do. Of course, I started by listening. I wanted to show empathy and respect […]

+ I introduced the topic of deep listening in my last blog post. I think of listening as suspending judgment and being fully present with another person to understand his or her experience or point of view. Listening well is one of the best gifts we can give another person. Not only does deep listening […]

Listening is thought of as a soft skill. Perhaps the softest of the soft skills. What’s the big deal, we might ask? We listen every day. It’s something we learned to do as children and it comes naturally. And yet, I’m going to suggest that it is not that easy to learn the skill of […]

If I’m really honest with myself I feel pretty dismayed by the political debate in the country (USA) today. We have become so polarized and tribal, even in our local communities, that we can’t carry on a sincere conversation without people being offended and either shutting down or attacking those with differing opinions. How unfortunate […]

If you’ve been following me the last few weeks, you’re aware that I teach four phases in resolving conflict: Preparation, Invitation, Exploration, and Collaboration. Last week I wrote about the first two phases and this week I want to explain the last two phases. Phase III: Exploration-The Heart of Conflict Resolution Exploration is exploring the […]