If you’ve been with me the last several weeks, you know I’m writing about the importance and power of listening. Now I want to talk about how to improve listening skills. I use the word “skill” because listening is something we can practice and develop. But, truthfully, I’m not sure “skill” is the best word […]

I’ve been posting a lot about listening recently. This is because I believe your success, in any role, depends so much on your ability to listen. There is not a communication skill more important to building good relationships and solving problems than learning how to actively listen and really hear what others are saying. And […]

Listening is thought of as a soft skill. Perhaps the softest of the soft skills. What’s the big deal, we might ask? We listen every day. It’s something we learned to do as children and it comes naturally. And yet, I’m going to suggest that it is not that easy to learn the skill of […]